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Problem with my Clarke tech

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  • peppe893
    Senior Member
    • May 2013
    • 191

    Problem with my Clarke tech

    Hi i have a problem with my Clarke tech 550PVR, i can't see some channel, i can see it is connected with my c*l*i*nes, sometimes i can hear audio but i can't see anything but satellite signal is very good about 80%! Someone can help me?
  • kostis
    Experienced Board Member
    • Nov 2012
    • 521

    #2
    Re: Problem with my Clarke tech

    Hi peppe893, did you scan for channels lately? when you say "some channels" what do you mean? what about FTA are they ok? maybe your problem is your lines or the internet connection so give us more info.
    If my post was useful, please, use "Thanks" button

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    • duhoki
      Experienced Board Member
      • Aug 2011
      • 876

      #3
      Re: Problem with my Clarke tech

      I have had same problem, but i think, for me it was the cline that caused the problem. Changing server fixed for me. After some time the cs server with problem got fixed. So try with another cline to see if thats the problem.

      Comment

      • peppe893
        Senior Member
        • May 2013
        • 191

        #4
        Re: Problem with my Clarke tech

        so with "some channels" i mean i can see some channels and with the same C*l*i*nes i can't see other channel for example i can see S*k*y Sport24 but i can't see M*i*lan Channel. And other times i can hear some channel like S*C*C but i can't see it but the satellite signal is 80%. However I use 2 different C*l*i*nes. I edited channel list 25/04/2013

        Comment

        • purenirvana
          Board Senior Member
          • Sep 2012
          • 234

          #5
          Re: Problem with my Clarke tech

          Some channels only encrypt the video part of the signal. This means you can hear the audio but with a black screen. As you are getting the audio and a good signal I'd say this is probably something to do with your softcam or your lines. Have you tried alternative lines or softcams?
          If you find my post useful, please use the "Thanks" button

          Comment

          • peppe893
            Senior Member
            • May 2013
            • 191

            #6
            Re: Problem with my Clarke tech

            Not now! I haven't other line to try! Now I have another problem, probably my decoder doesn't support remote control, because i can change channel to bouquets but i can't use remote control, so any button I press nothing appen on decoder!

            Comment

            • purenirvana
              Board Senior Member
              • Sep 2012
              • 234

              #7
              Re: Problem with my Clarke tech

              Originally posted by peppe893
              I haven't other line to try!
              Ok, but what softcam are you using on the box and which version?
              If you find my post useful, please use the "Thanks" button

              Comment

              • duhoki
                Experienced Board Member
                • Aug 2011
                • 876

                #8
                Re: Problem with my Clarke tech

                stupid question, but you sure it is not batteri problem on you remote control? Alo regardign testing with another cline, you can test with satlover free server to see if it opens or not.

                Comment

                • peppe893
                  Senior Member
                  • May 2013
                  • 191

                  #9
                  Re: Problem with my Clarke tech

                  I'm using C*c*a*m 2.0.1, and i use control by remote on my lap top because i lost remote control! ahahaha however i can't use free satlover line because i have problems on S*k*y Ita and S*T*C and on free line itìs impossible to see something in this channel for freeze!

                  Comment

                  • purenirvana
                    Board Senior Member
                    • Sep 2012
                    • 234

                    #10
                    Re: Problem with my Clarke tech

                    Originally posted by peppe893
                    I'm using C*c*a*m 2.0.1
                    Upgrade to version 2.3.0, see if that helps. 2.0.1 is really quite old and outdated now.
                    If you find my post useful, please use the "Thanks" button

                    Comment

                    • peppe893
                      Senior Member
                      • May 2013
                      • 191

                      #11
                      Re: Problem with my Clarke tech

                      how i have to do? i never did this thing!

                      Comment

                      • purenirvana
                        Board Senior Member
                        • Sep 2012
                        • 234

                        #12
                        Re: Problem with my Clarke tech

                        You need to FTP into the box with something like FileZilla and upload the newer version of CCCam in place of the old one.
                        If you find my post useful, please use the "Thanks" button

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                        • peppe893
                          Senior Member
                          • May 2013
                          • 191

                          #13
                          Re: Problem with my Clarke tech

                          And stop? Very simple

                          Comment

                          • purenirvana
                            Board Senior Member
                            • Sep 2012
                            • 234

                            #14
                            Re: Problem with my Clarke tech

                            It is quite simple, FTP into your box, find where CCCcam is already located and copy the new version over it. Your cccam.cfg file can stay the same. You'll probably find your current version of CCCam in a folder called Softcams.
                            If you find my post useful, please use the "Thanks" button

                            Comment

                            • peppe893
                              Senior Member
                              • May 2013
                              • 191

                              #15
                              Re: Problem with my Clarke tech

                              Ok thanks i understand! I'll try now

                              Comment

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