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skybox 5s cant update help needed

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  • deanod
    Newbie
    • Jul 2014
    • 3

    skybox 5s cant update help needed

    Hi got a skybox5s never had this problem before when I plug my usb stick with updated files and go into the menu to update upgrade by usb is not high lighted is there any thing that I can do to put this issue right and update my box always used ajsat for updates too
  • bakfitty
    Senior Member
    • May 2013
    • 145

    #2
    Re: skybox 5s cant update help needed

    Originally posted by deanod
    Hi got a skybox5s never had this problem before when I plug my usb stick with updated files and go into the menu to update upgrade by usb is not high lighted is there any thing that I can do to put this issue right and update my box always used ajsat for updates too
    Hi deanod,

    Maybe try to use another usb stick. If that does not work, I think the current firmware on your box is faulty so you should put on a new firmware on your receiver via rs232 port.

    Comment

    • deanod
      Newbie
      • Jul 2014
      • 3

      #3
      Re: skybox 5s cant update help needed

      Many thanks for your reply bakfitty have reformatted usb so next step firmwear got a rs 232 lead just need to learn how to update it now are the instructions on this sight by any chance :-)

      Comment

      • KVF1966
        Board Senior Member
        • Dec 2012
        • 279

        #4
        Re: skybox 5s cant update help needed

        to update the receiver's software settings must be reset to factory settings

        Comment

        • bakfitty
          Senior Member
          • May 2013
          • 145

          #5
          Re: skybox 5s cant update help needed

          Originally posted by deanod
          Many thanks for your reply bakfitty have reformatted usb so next step firmwear got a rs 232 lead just need to learn how to update it now are the instructions on this sight by any chance :-)
          In the following satlover forum thread you can read and learn how to update your skybox via rs232:

          -http://www.sl-forums.com/forum/openbox-hd/45224-how-to-recover-a-dead-openbox-skybox.html

          I hope it will help you.

          Comment

          • thecrazybandit
            Experienced Board Member
            • Jul 2012
            • 768

            #6
            Re: skybox 5s cant update help needed

            Try another stick or format the one you are using to fat 32 then try reloading you your software from the usb

            Comment

            • aplok
              Experienced Board Member
              • Jun 2013
              • 1155

              #7
              Re: skybox 5s cant update help needed

              Originally posted by deanod
              ... so next step firmwear got a rs 232 lead ...
              you need a null modem cable, as described here

              __http://www.sl-forums.com/forum/starsat/41247-cable-pin-conection.html#post299254

              Comment

              • kalpikos
                Experienced Board Member
                • Sep 2011
                • 7663

                #8
                Re: skybox 5s cant update help needed

                Hello deanod

                You can try to format your usb stick and transfer again the upgrade file.
                Prefer the Fat32 format.
                Also, you can try another usb stick.

                Many times, usb sticks with many GB's capacity, fail to work properly with some receivers.
                It's better to use a stick with 2-4 GB capacity.
                If You Like My Post..... Please Press the Thanks Button

                Comment

                • deanod
                  Newbie
                  • Jul 2014
                  • 3

                  #9
                  Re: skybox 5s cant update help needed

                  Thank you all for your help will read up now always used the same usb stick and its a 1gb only ever had tp prog from aj on there been up grading for a year that's why I didn't understand why an issue now

                  Comment

                  • mahrkpat
                    Experienced Board Member
                    • Jun 2012
                    • 1493

                    #10
                    Re: skybox 5s cant update help needed

                    Might be a problem with box another way to load channel lists is the STBHD Lan Memory Manager Tool:




                    ****** for it for the F5s for updating channel list but be careful sometimes this caused a reboot loop on the F5s when updating firmware because some garbage was left in the othe files and the solution was to make sure contant.cw, cccam, mgcamd are cleared also look at other user input files if solution doesn't work.

                    The solution was found by picoman thanks to him:
                    The LAN tool must write the configuration files to the wrong place and/or corrupts them too.

                    A factory reset and file deletion does not erase these corrupted files. A simple replacement via USB does not work either.

                    Thanks to the hint from "bigade1" on another forum, I had another try with the LAN tool and discovered that the const.cw file (which I had deleted numerous times) was still in place and contained data.

                    Using the LAN tool I downloaded it, erased all the data and then uploaded the empty file again using LAN tool. I suspect this may be all that is needed.

                    However, for completeness I also reloaded the firmware from 21.08.13 and a new channel list, connected the LNB and it all works!!!

                    So "what killed it, fixed it".
                    Liked my post then push the sigpic button.

                    Comment

                    • peterparker78
                      Newbie
                      • Jul 2014
                      • 1

                      #11
                      Re: skybox 5s cant update help needed

                      HI I am new to the forum and I don't know how to post!

                      I got a new box today and when I connected initially with sky input lead, there was scramble message. I downloaded new dbs and flashed through usb however the problem was still there. I then went to the factory setting and I might have deleted one item from the list, not sure which one but now there is no scramble message, instead it says no signal. any help please?

                      Comment

                      • kalpikos
                        Experienced Board Member
                        • Sep 2011
                        • 7663

                        #12
                        Re: skybox 5s cant update help needed

                        Hello peterparker78 and welcome to the forum

                        What is your new box?
                        Is it a skybox F5?

                        The "no signal" message means that you have to set up the satellites you are receiving and to configure the channel list depending on your dish.
                        If You Like My Post..... Please Press the Thanks Button

                        Comment

                        • mahrkpat
                          Experienced Board Member
                          • Jun 2012
                          • 1493

                          #13
                          Re: skybox 5s cant update help needed

                          Hi peterparker78 reload the TP_PROG.dbs file that will give you all your channels back to
                          unscramble Sly channels you will need get a c line or n line do a bit of googling if you need
                          help start a new thread and I will help you.

                          p.s It is always nice for 1st post to be intro post and for help start your own thread so that
                          things don't get confused.

                          p.p.s kalpikos some firmware for Skybox show no signal instead of scrambled but in this case
                          you are right because peterparker78 said it said scrambled before.
                          Liked my post then push the sigpic button.

                          Comment

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