protek9720 not holding sat s

[dawbrain]

my friend has a protek 9720 and every time he switches it off he loses all his sats he has a motor on a 90cm dish.when i put it on my dish i have to reprogram it then its fine on my dish,soon as he connects to his dish he loses everything and i have to reprogram ,any ideas.i myself think its his motor.

[Mobley3]

Re: protek9720 not holding sat s

Is he using USALS to find the sats? it sounds like he may not have his Long & Lat set correctly. I am not familiar with the receiver but If he has set it up correctly then I can only think that the Database may be corrupt. More info needed.

Regards Mobley3

[pan1300]

Re: protek9720 not holding sat s

hi dawbrain

as @Mobley3 said: usals can cause problems, if you didn't done this already: try with diseqc 1.2 'and store all sats manually). Is it ok when you try your protek on his motor? if not: most probably motor problem.

[dawbrain]

Re: protek9720 not holding sat s

dont fancy trying my reciever on his motor .might lose everything like his ,going to take his motor off and try the double lnb thanks,

[pan1300]

Re: protek9720 not holding sat s

hi dawbrain

no risk losing anything, just make a copy of your channellist (export to usb), and perhaps make sure you have a copy of the B*r*s-soft (you can also import this by usb). Just change the settings to motor/none - if you use more than 1 lnb: you should enter the 2 (or more) sats - up to 4 in the protek.