Help please

[afc4life]

Hi all can someone help with a problem ive got please.ive got a dm500s connected to a sky dish without going into to much detail ive switched from sky to virgin and since ive connected the dm and laptop to the virgin router im not getting any channels i dont know what ive done wrong or whether the virgin router is compatible with the dm500s is there a work around to this any help would be most appreciated.

[duhoki]

Re: Help please

Do you get ip on dreambox? Use dhcp if you havent. Can you try to ping dm ip from your computer. What is cccam webif saying?

[pan1300]

Re: Help please

hi afc4life

also check if this new router has the latest soft on it, install it or even re-install it (if possible of course)

[kalpikos]

Re: Help please

I'm sure that the problem is a wrong IP in dreambox settings.

You can tick the "dhcp" in your dreambox , communication setup ant then restart the box.
Also, you can see what is the IP of a PC connected to your new router
eg: 197.125.1.1

and you have to change only the last number and then to type it in dreambox communication setup without tick the dhcp
eg
197.125.1.5

then restart the box.

[afc4life]

Re: Help please

Hi thanks for the replies i will try it out tonight.but dcc is showing a connection made between laptop router and dm so unsure if its a ip conflict as all three recognise eachother.

[duhoki]

Re: Help please

Ok. Have you installed cccam on the dm and inserted your cline?

[afc4life]

Re: Help please

Ok. Have you installed cccam on the dm and inserted your cline?

Yes the channels are all there but get a message along the lines of"switch service not available"or something similar sorry im not home at the moment

[kalpikos]

Re: Help please

Maybe you have to change the gateway or nameserver in communication setup.
Check the numbers on IP's with your pc.

The gateway and the nameserver is the IP of your new router.

Also, there is a test in network settings that you can run to find if the box communicate with the net.

[afc4life]

Re: Help please

Maybe you have to change the gateway or nameserver in communication setup.
Check the numbers on IP's with your pc.

The gateway and the nameserver is the IP of your new router.

Also, there is a test in network settings that you can run to find if the box communicate with the net.

Ok ill try that when i get home thank you for your time

[skytec]

Re: Help please

I will try reboot router.

[duhoki]

Re: Help please

Yes the channels are all there but get a message along the lines of"switch service not available"or something similar sorry im not home at the moment

It seems like you have some image or channel problems from the error message you are sayign your getting. Could you just try rescanning for a pay channel and see if it works then. ANd aslo is the FTA channels working?

But first of all try with the nettwork settings we have provided to your and i belive we will solve your problem soon

[kalpikos]

Re: Help please

I always prefer to have the dhcp disabled but in your case you can do the following:

Enable the dhcp in communication setup and restart your box.
Go again to the communication setup and see what IP have got the dreambox.
Write the numbers (IP) on a paper and then type them again on dreambox but with dhcp disabled.
Restart the box.

In this way you can avoid any IP conflict on your router.

Don't forget that the "gateway" and the "nameserver" is the IP of your router.
You can easily find it by using your PC or from your router's manual.

[afc4life]

Re: Help please

Hi thanks for replies im really sorry ive not replied ive been so busy im going to try out the solutions put to me today and will let you know how i get on just one thing can someone put me on to a decent server that gives a free triAl so i can test its working cheers

[Triad]

Re: Help please

Try SL server 3 and 4. If you need some other server lines we can send you on PM, but need to check it first.
Also since you've said that there's a switch message when connecting through DCC, I'd advise you to change switch DCC connection to router one, since you are connecting your LAN exactly like that, over router Virgin.
Normally all those suggestions from friends above will in a way help...
cheers

[afc4life]

Re: Help please

ok ive tried all of the above to no avail,so probably done the stupid thing and factory reset,dreambox router and laptop all connected and recognizing each other, inserted a line but got nothing god knows what im doing wrong,is it a transponder thing? i really am a novice at this,and have i inserted the line correctly-var-ect-camconfig-edit paste line anywhere,sorry for being a pain but once again very grateful for all of your time.