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Problem with losing the tuner.

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  • rizwan
    Experienced Board Member
    • Sep 2010
    • 844

    #16
    Re: Problem with losing the tuner.

    Remove the tuner from its socket, clean its connectors and then re insert, this trick works for me on similar situation like that
    Vu+ Solo2
    Dream Box 800HD,
    Neotion 3000, Skystar2, PTCL IPTV
    HP LCD W2338h
    Samsung LED 40 C5000

    Comment

    • lingo74
      Member
      • Jul 2012
      • 32

      #17
      Re: Problem with losing the tuner.

      Thanks a lot all of you, I will try everything you mentioned.
      I will also change the skew of the lnb because I'm pretty sure it's of where it's supposed to be.
      I'm using it on a motor diseq 1.2 dish.

      Will try with a new lnb as well, otherwise I guess it's the tuner itself.
      What tuner do you recommend to buy, can I replace it with a original tuner since it's a clone?

      Comment

      • KVF1966
        Board Senior Member
        • Dec 2012
        • 279

        #18
        Re: Problem with losing the tuner.

        you can still check the voltage at the output of the receiver must be 13-18 volts, but the faster the problem of connectors and cable.

        Comment

        • Satphoenix
          Experienced Board Member
          • Oct 2012
          • 999

          #19
          Re: Problem with losing the tuner.

          That's why I said the complete system has to be checked with another receiver. If this receiver has no problems with dish, cable, lnb... it's defenitly a failure of your clone-receiver.
          Self repair sometimes may help, but in most cases you need new hardware.
          If you want to make God laugh, tell him your plans!

          Comment

          • findeciclo
            Experienced Board Member
            • Oct 2010
            • 1412

            #20
            Re: Problem with losing the tuner.

            Originally posted by Satphoenix
            That's why I said the complete system has to be checked with another receiver. If this receiver has no problems with dish, cable, lnb... it's defenitly a failure of your clone-receiver.
            Self repair sometimes may help, but in most cases you need new hardware.
            I agree with you at all, the most important proof when all fails, is chek with another different device, as Satphoenix says, and if the problem persist then you can become crazy, but if the other device works fine, there is no dubt, your device is defective. No more.
            So try with another one, you can try with an old sat receiver you have abandoned in your home, I have i.e. and old echostar and an old comag, and when I repointing my two sat dishes they are the best to caught the sat signal. So you can use one of this old devices to try, and proof if LNB, cable, connectors, etc are OK.
            Best regards and good luck.
            __________________________________________________
            sigpic

            Comment

            • easydigital
              Board Senior Member
              • Nov 2010
              • 289

              #21
              Re: Problem with losing the tuner.

              I have Problem with losing the tuners when voltage at the output of the receiver go 13-18 volts and Open Source Web Interface for Linux Set-Top Box.
              helped use "Thanks"

              Comment

              • Satphoenix
                Experienced Board Member
                • Oct 2012
                • 999

                #22
                Re: Problem with losing the tuner.

                Originally posted by easydigital
                I have Problem with losing the tuners when voltage at the output of the receiver go 13-18 volts and Open Source Web Interface for Linux Set-Top Box.
                Ähhmm, not easy to understand (or I'm too stupid today...)

                You loose your tuner when you change from vertical to horizontal?
                Or when you open the webinterface?
                If you want to make God laugh, tell him your plans!

                Comment

                • Mobley3
                  Experienced Board Member
                  • Jun 2012
                  • 722

                  #23
                  Re: Problem with losing the tuner.

                  Originally posted by lingo74
                  Thanks a lot all of you, I will try everything you mentioned.
                  I will also change the skew of the lnb because I'm pretty sure it's of where it's supposed to be.
                  I'm using it on a motor diseq 1.2 dish.

                  Will try with a new lnb as well, otherwise I guess it's the tuner itself.
                  What tuner do you recommend to buy, can I replace it with a original tuner since it's a clone?
                  There should not be any skew on the Lnb for a fixed dish, it should be neutral, the skew is automatically set by the dish position as the motor moves it around the arc.


                  Regards Mobley3



                  My apologies this should read for a motorized dish. You would normally adjust skew for a fixed dish


                  mobley3

                  Comment

                  • gianni253
                    Experienced Board Member
                    • Nov 2012
                    • 903

                    #24
                    Re: Problem with losing the tuner.

                    Originally posted by Mobley3
                    There should not be any skew on the Lnb for a fixed dish, it should be neutral, the skew is automatically set by the dish position as the motor moves it around the arc.

                    Regards Mobley3
                    Absolutely true.
                    To be more specific, skew should be at 0° when dish is pointing a satellite that has the same longitude (or similar) of our place.
                    Example: suppose I live at 13°East (no matter the latitude) ... when my dish is pointing to HotBird I have to check that my skew is neutral (0°).

                    Comment

                    • kalpikos
                      Experienced Board Member
                      • Sep 2011
                      • 7663

                      #25
                      Re: Problem with losing the tuner.

                      I think that the tuner is ok , the lnb is ok, but your dish need of align.
                      Maybe the motor has moved for a little and lost his align.
                      You need to set up from the begining your dish in order to solve the problem.

                      Because of this is something very difficult to do, I suggest you first to try with another box on your motor dish to see the real cause.
                      If You Like My Post..... Please Press the Thanks Button

                      Comment

                      • genti 76
                        Junior Member
                        • Jan 2012
                        • 21

                        #26
                        Re: Problem with losing the tuner.

                        Problem with losing the tuner in dreambox 500s and when restart dreambox everythink is ok

                        Is anybody help me for this problem

                        Comment

                        • gianni253
                          Experienced Board Member
                          • Nov 2012
                          • 903

                          #27
                          Re: Problem with losing the tuner.

                          A problem that disappears after reboot makes me think to a software problem, so you'd better try to reflash a new image.
                          Furthermore, in dm500 the tuner is soldered to the main board so there are no contacts to clean ...

                          Comment

                          • peremacedonia
                            Experienced Board Member
                            • Jun 2010
                            • 872

                            #28
                            Re: Problem with losing the tuner.

                            I have same problem when connection with motor are not goog.Check that first
                            Rule n.33 kid..... Concentrate

                            Comment

                            • kalpikos
                              Experienced Board Member
                              • Sep 2011
                              • 7663

                              #29
                              Re: Problem with losing the tuner.

                              Originally posted by gianni253
                              A problem that disappears after reboot makes me think to a software problem, so you'd better try to reflash a new image.
                              Furthermore, in dm500 the tuner is soldered to the main board so there are no contacts to clean ...
                              Hello my friend

                              In this case we have a hardware problem.

                              It's a very known problem of dm500s clones, that can be fixed by changing the followings on the motherboard:

                              -Capacitors C721 100uF
                              -Capacitors C728 220uF
                              -Transistor Q72 NDS352APCT-ND

                              Of course , this must be done from someone who knows what is doing
                              If You Like My Post..... Please Press the Thanks Button

                              Comment

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