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Frozen account

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  • jel51
    Member
    • Jan 2013
    • 37

    Frozen account

    Can anyone tell me why my account has been frozen ?????
    I am still a premium user so why does this not show with the avatar.
    Jel
  • Satphoenix
    Experienced Board Member
    • Oct 2012
    • 999

    #2
    Re: Frozen account

    Two possible reasons:

    - Payment periode over

    - Database error / will be repaired surely
    If you want to make God laugh, tell him your plans!

    Comment

    • skytec
      Experienced Board Member
      • Mar 2010
      • 1208

      #3
      Re: Frozen account

      Some members of the forum have problems displaying avatars.

      Look here.
      _http://www.satlover.eu/forum/site-bugs-account-issues-and-suggestions/50561-i-cant-see-any-members-avatar.html
      Is my post useful for you? Please press sigpic

      Comment

      • jel51
        Member
        • Jan 2013
        • 37

        #4
        Re: Frozen account

        Thanks for the reply does this mean my picture will blank, the payments are done monthly as far as I know?

        Comment

        • Mobley3
          Experienced Board Member
          • Jun 2012
          • 722

          #5
          Re: Frozen account

          There are still some problems, but, if your picture is clearing and as no one else seems to be complaining I would assume this area has been sorted. Avatars and access to free servers still remain a problem as does renewal of paid server to my knowledge. hopefully all will be resolved in due course.

          Regards Mobley3


          mobley3

          Comment

          • jel51
            Member
            • Jan 2013
            • 37

            #6
            Re: Frozen account

            Ok thanks Mobley when this is resolved I should be able to get into the premium servers thread as well ?

            Comment

            • Satphoenix
              Experienced Board Member
              • Oct 2012
              • 999

              #7
              Re: Frozen account

              Originally posted by jel51
              ...when this is resolved I should be able to get into the premium servers thread as well ?
              No, not at the moment. No member can get into there untill some upgrade work is done/finished.
              If you want to make God laugh, tell him your plans!

              Comment

              • jel51
                Member
                • Jan 2013
                • 37

                #8
                Re: Frozen account

                Account not working have tried to re-register with new premium membership did not seem very clear as to how to do it. Anyone help please.
                jel

                Comment

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