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BBC's online Murray coverage interrupted
Thursday, July 1 2010, 13:13 BST
By Andrew Laughlin,
The BBC has apologised for a technical error which caused online viewers to miss the closing stages of Andy Murray's victory yesterday at Wimbledon.
Last night, the corporation streamed live coverage of Murray's match against Jo-Wilfried Tsonga on its website.
However, a technical error led to almost the entire final set being replaced by an episode of the Hairy Bikers, reports The Guardian.
Viewers subsequently complained about the situation, which occurred in the wake of ITV's embarrassing recent transmission error which caused ITV1 HD to miss England's first goal at the World Cup.
On a BBC comment site, one viewer said: "This is infuriating because we are forced to pay our TV licence fee and want to get a good service. Having missed most of the entire last set I am so angry."
The BBC acknowledged its mistake, which it claimed was due to a "minor technical fault" when the live stream shifted programmes.
"While the live stream should have been flipped to the tennis, due to a minor technical fault this did not happen and the scheduled [BBC Two] programme was shown instead," said a BBC spokeswoman.
"While such errors are uncommon, we apologise to anyone inconvenienced by this."
Thursday, July 1 2010, 13:13 BST
By Andrew Laughlin,
The BBC has apologised for a technical error which caused online viewers to miss the closing stages of Andy Murray's victory yesterday at Wimbledon.
Last night, the corporation streamed live coverage of Murray's match against Jo-Wilfried Tsonga on its website.
However, a technical error led to almost the entire final set being replaced by an episode of the Hairy Bikers, reports The Guardian.
Viewers subsequently complained about the situation, which occurred in the wake of ITV's embarrassing recent transmission error which caused ITV1 HD to miss England's first goal at the World Cup.
On a BBC comment site, one viewer said: "This is infuriating because we are forced to pay our TV licence fee and want to get a good service. Having missed most of the entire last set I am so angry."
The BBC acknowledged its mistake, which it claimed was due to a "minor technical fault" when the live stream shifted programmes.
"While the live stream should have been flipped to the tennis, due to a minor technical fault this did not happen and the scheduled [BBC Two] programme was shown instead," said a BBC spokeswoman.
"While such errors are uncommon, we apologise to anyone inconvenienced by this."