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Some people are saying they are getting this email the sites seems to be legit
but why ask for information they should already have if you are Sly customer?
Here at Sky, we're working on improving our services for you. Right now, we're getting ready to carry out a security update to your Sky box. However, we're missing some important information that will allow us to do this.
The information we need .
We need you to give us some details about your Sky box, which will allow us to update it correctly. If we're unable to do this you may lose access to some of your channels. To make sure that doesn't happen, please follow the simple steps below. They'll tell you how you can get this information to us – it's easy to do and won't take long.
1. Press Services on your Sky remote
2. Go to Settings
3. Go to System Details
4. Make a note of your
o Version Number
o Serial Number
o Viewing Card Number
o Receiver ID
(Note that not every Sky Box has a receiver ID, if yours doesn't then you don't need to do anything at this time)
5. Go to skyviewinghelp.com to give us these details. The website is shown on the right so you can check you are in the right place.
If you do not provide these details to us – your services will stop working properly.
If you are unable to use the website you can provide us with your details by calling 08442 411 189 .
What happens next?
Once we've got this information, we'll update your Sky box for you. It'll happen automatically so you won't even notice and you can carry on watching Sky TV as usual.
Thank you for helping us update your Sky box.
The Sky Team
The information we need .
We need you to give us some details about your Sky box, which will allow us to update it correctly. If we're unable to do this you may lose access to some of your channels. To make sure that doesn't happen, please follow the simple steps below. They'll tell you how you can get this information to us – it's easy to do and won't take long.
1. Press Services on your Sky remote
2. Go to Settings
3. Go to System Details
4. Make a note of your
o Version Number
o Serial Number
o Viewing Card Number
o Receiver ID
(Note that not every Sky Box has a receiver ID, if yours doesn't then you don't need to do anything at this time)
5. Go to skyviewinghelp.com to give us these details. The website is shown on the right so you can check you are in the right place.
If you do not provide these details to us – your services will stop working properly.
If you are unable to use the website you can provide us with your details by calling 08442 411 189 .
What happens next?
Once we've got this information, we'll update your Sky box for you. It'll happen automatically so you won't even notice and you can carry on watching Sky TV as usual.
Thank you for helping us update your Sky box.
The Sky Team
but why ask for information they should already have if you are Sly customer?
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