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low signal on a dm7020

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  • kostis
    Experienced Board Member
    • Nov 2012
    • 521

    low signal on a dm7020

    i have 2 dreambox, one dm7020 and a dm500. when i connect the dm500 the signal is 80%+ but on my dm7020 is only 70%max (same wire). so is the tuner of the dm500 better the the dm7020? the gift is on the dm7020 and i have a lot of freeze but i cannot move the gift on the dm500 to test if the freezing is because of the low signal. any other test i can do?
    If my post was useful, please, use "Thanks" button
  • gianni253
    Experienced Board Member
    • Nov 2012
    • 903

    #2
    Re: low signal on a dm7020

    Signal level can't be compared between two different receivers, because different tuners and drivers don't give the same result.
    But you can easily tell if freezes depend on low signal or on the "gift" by looking to ecm times taking osd continuously on: if freezes are related to long ecm and they are synchronized with ecm request ... it's your gift's fault.
    If pixellation is independent by ecm request, it's your weak tuner.
    Bye

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    • bokkie
      Experienced Board Member
      • Feb 2012
      • 1561

      #3
      Re: low signal on a dm7020

      Signal bar on receivers are not very accurate, and are only a guide. Your dm500 could be reading high and dm7020 could be readng low meaning they have similar signal level.

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      • kalpikos
        Experienced Board Member
        • Sep 2011
        • 7663

        #4
        Re: low signal on a dm7020

        It's normal to be a difference in the signal bar between them.
        Different box, different image and even skin, can cause a significant difference in signal strength.
        I don't think that dm500s has better tuner that dm7020.
        You can install a skin in your box that can shows the signal bars of strength, quality and errors, so you can see if the freezes you have are from lost signal or from the bad quality of your line.
        If the errors are very high, it's sure that you have signal problem.
        If You Like My Post..... Please Press the Thanks Button

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        • ocram88

          #5
          Re: low signal on a dm7020

          Definitely a decoder is more sensitive than the other. To have a reception on both decoder, you have to amplify the signal coming into the house, or best bet the parable

          Comment

          • BlueIsMyColor
            Experienced Member
            • Mar 2013
            • 363

            #6
            Re: low signal on a dm7020

            You can try the weaker transponders to see if the tuners have really different sensibility. Normally is possible to see the BER (Bit Error Rate) level in the info menu - the ideal value is zero. When this value is higher the problems are higher too.

            regards

            Comment

            • kostis
              Experienced Board Member
              • Nov 2012
              • 521

              #7
              Re: low signal on a dm7020

              So those bar are not accurate. it was my fisrt bet. the problem is that when i used to have the previous gift from another server it was on the dm500 and all were great, no freezing (never!) and much more channels but now the gift sender tell me that it must be my receiver fault. can say for sure but that dm7020 give me some other troubles so far (getting hot etc) and now i found this (signal). cant wait for a new receiver but im waiting to see if some rumurs about iptv will come true.
              If my post was useful, please, use "Thanks" button

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              • BlueIsMyColor
                Experienced Member
                • Mar 2013
                • 363

                #8
                Re: low signal on a dm7020

                Try to install another image in the dm7020 to see if there's some difference.

                regards

                Comment

                • gianni253
                  Experienced Board Member
                  • Nov 2012
                  • 903

                  #9
                  Re: low signal on a dm7020

                  Originally posted by BlueIsMyColor
                  Try to install another image in the dm7020 to see if there's some difference.

                  regards
                  He can't, because he would loose the "gift" inside ...
                  But looking at BER was another good advice to understand about signal quality.

                  Comment

                  • kostis
                    Experienced Board Member
                    • Nov 2012
                    • 521

                    #10
                    Re: low signal on a dm7020

                    Originally posted by gianni253
                    He can't, because he would loose the "gift" inside ...
                    But looking at BER was another good advice to understand about signal quality.
                    Yes i cannot "play" with the dm7020 cause is password lock. BER is 0%.
                    If my post was useful, please, use "Thanks" button

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                    • BlueIsMyColor
                      Experienced Member
                      • Mar 2013
                      • 363

                      #11
                      Re: low signal on a dm7020

                      Oops... i forgot that little big detail. That gift is in one file? Is not possible to copy to your pc, install another image and paste in the box again?

                      regards

                      Comment

                      • ocram88

                        #12
                        Re: low signal on a dm7020

                        If you have an RS232 serial port, you should connect it to the PC with the PC and do the upgrade files, you should replace them. I recommend you make a backup before

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                        • BlueIsMyColor
                          Experienced Member
                          • Mar 2013
                          • 363

                          #13
                          Re: low signal on a dm7020

                          You can do another thing: change to an encrypted channel with good signal that is supposed to open with the "gift" and see if it works. If not, the problem is with the server.

                          If the BER is = 0 and you have less channels in dm7020, the tuners have different sensibility.

                          regards

                          Comment

                          • kostis
                            Experienced Board Member
                            • Nov 2012
                            • 521

                            #14
                            Re: low signal on a dm7020

                            Originally posted by BlueIsMyColor
                            You can do another thing: change to an encrypted channel with good signal that is supposed to open with the "gift" and see if it works. If not, the problem is with the server.

                            If the BER is = 0 and you have less channels in dm7020, the tuners have different sensibility.

                            regards
                            fta channels work all the time, when i say less channels i was talking about the channels that the gift opens to me and not the channels that im able to receive.
                            If my post was useful, please, use "Thanks" button

                            Comment

                            • BlueIsMyColor
                              Experienced Member
                              • Mar 2013
                              • 363

                              #15
                              Re: low signal on a dm7020

                              Originally posted by kostis
                              fta channels work all the time, when i say less channels i was talking about the channels that the gift opens to me and not the channels that im able to receive.
                              In that case i think the problem is related to the "gift". The box is using cccam, oscam, mgcamd...?

                              regards

                              Comment

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